INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Q: How can I become a seller on Traditions Alive?

To become a seller on Traditions Alive, navigate to the "Become A Vendor" section on our website and fill out the registration form. Once submitted, our team will review your application. Upon approval, you'll receive instructions on how to set up your seller account and list your products.

Q: What are the fees associated with selling on Traditions Alive?

We offer various seller subscription plans tailored to different business needs. Our fees typically include a commission on successful sales and, in some cases, subscription charges based on the chosen plan. Details regarding fees and commissions will be provided upon registration as a seller.

Q: How do I manage my inventory and product listings as a seller?

As a seller, you'll have access to a seller dashboard where you can manage your inventory, add or edit product listings, set prices, update stock levels, and track orders. This dashboard provides comprehensive tools to efficiently manage your store on Traditions Alive.

Q: What payment methods are available for sellers to receive payments?

Sellers on Traditions Alive can receive payments through secure methods such as direct bank transfers or designated payment gateways integrated into our platform. Payments for successful orders are processed according to the agreed-upon payout schedule.

Q: How do I place an order on Traditions Alive?

To place an order, simply browse through our collection of traditional Indian clothes, select the desired items, and add them to your cart. Proceed to checkout, where you'll enter your shipping details and choose a payment method to complete your purchase.

Q: How can I track my order after it's been placed?

Once your order is processed and shipped, you'll receive a shipping confirmation email containing a tracking number. You can use this number to track the status and expected delivery date of your package.

Q: What payment methods are accepted on Traditions Alive?

We accept various payment methods, including credit/debit cards, UPI and other secure payment gateways. You can choose the most convenient option for your purchase during checkout.

Q: What if I receive a damaged or incorrect item?

In the rare event that you receive a damaged or incorrect item, please contact our customer service team immediately. We'll assist you in resolving the issue by arranging a return, exchange, or refund as necessary.