At Traditions Alive, we aim to deliver your orders efficiently and promptly to ensure a delightful shopping experience. Please review the following shipping guidelines and information:

Processing Time

  • Orders are typically processed within 1-3 business days after payment verification, excluding weekends and holidays.
  • Customized or personalized items may require additional processing time. Details will be provided on the product page.

Shipping Methods

  • We offer several shipping options during checkout, including standard and expedited shipping. Shipping costs and estimated delivery times will vary based on your selected method and destination.

Domestic and International Shipping

  • We offer shipping both domestically and internationally. Please note that international shipping may incur additional customs duties, taxes, or fees imposed by the destination country. Customers are responsible for these charges.

Shipping Rates

  • Shipping rates are calculated based on the weight of the package, the shipping method selected, and the destination. The shipping cost will be displayed at checkout before completing your order. Free shipping is available for some locations.

Order Tracking

  • Once your order has been processed and shipped, you will receive a shipping confirmation email containing tracking information. You can use this tracking number to monitor the status of your delivery.

Delivery Time

  • Estimated delivery times will vary depending on the shipping method and destination.
  • Please note that unforeseen circumstances such as weather delays or customs processing may affect delivery times.

Incomplete or Incorrect Addresses

  • Customers are responsible for providing accurate shipping information. Please ensure that your shipping address is complete and correct before placing your order.
  • We are not responsible for delays or non-delivery due to incorrect or incomplete addresses provided by the customer.

Lost or Delayed Shipments

  • In the rare event of a lost or significantly delayed shipment, please contact our customer service team. We will work with the shipping carrier to investigate the issue and provide a resolution.

Holiday Shipping

  • During peak seasons or holidays, there might be slight delays in processing and delivery times due to increased order volumes and carrier schedules.

Note:

  • Shipping policies are subject to change without prior notice. We strive to keep our customers informed of any updates.

For any further inquiries or assistance regarding shipping, please reach out to our customer service team at Helpdesk@traditionsalive.com